Frequently Asked Questions

Everything you need to know about your Hanifa experience.

What is the processing time for my order?

Standard orders typically process within 3-5 business days. Please note that during high-demand collection launches, processing may take up to 7-10 business days.

Do you offer international shipping?

Yes, we ship worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain items, such as sale products and intimate apparel, are final sale.

How can I track my shipment?

Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

How do I determine the right size for me?

We provide a comprehensive size guide on each product page. If you are between sizes, we generally recommend sizing up for structured pieces or reaching out to our support team for specific fit advice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options such as Klarna and Afterpay for eligible orders.